For candidates
If you're interviewing with Capifiq.
An employer has asked you to run our software during an interview. This page explains what it does, what it doesn't do, and what you can ask for.
Short version: we record facts about what happened on your computer during the interview. We don't score you, rank you, or tell the employer what to decide. They see what happened and make their own judgement.
During the interview
What may be observed.
The employer chooses what's observed in their interviews. Depending on what they've set up, that can include:
- Your screens, and which windows are open
- Programs running on your computer
- Displays, cameras and microphones connected to it
- Network activity from your computer
- That you typed or moved the pointer: how much, and when
You'll be told exactly which of these apply to your interview: in your invitation, and in the app before you agree to start. It doesn't change once the interview is under way.
Always true
What's never observed.
These don't depend on the employer's settings. They're never collected, in any interview, by anyone:
The characters you type
We count keystrokes. We don't read them.
Your files
Never collected: including anything you opened before the interview started.
Your browsing history
Never collected.
Assistive software and accessibility settings
Never collected. See below: this one matters enough to explain properly.
Assistive technology
If you use assistive technology.
Screen readers, magnifiers, dictation, switch access, eye control, braille displays, adaptive keyboards and pointers: we filter these out on your computer, before anything is sent to us.
We don't have that information, so we can't report it to an employer. This happens in every interview, for everyone. You don't have to ask, tell us, or turn anything on.
We also never read your operating system's accessibility settings.
Adjustments
Asking for an adjustment.
Capifiq runs one standard setup. We don't change it per candidate, and we don't decide who gets an adjustment, the employer does.
If the standard interview doesn't work for you, ask the employer. Their contact details are in your interview invitation, with a name, an email address and a phone number.
- You don't have to give a reason.
- You don't have to use particular words, or fill in a form.
- There's no deadline: including during the interview itself.
- We're never told the reason. The employer doesn't send it to us, and we have nowhere to put it.
If the standard interview isn't right for you, the employer can run a different one instead. That's their decision and their process.
Your controls
What you can do during the interview.
Pause at any time
There's a button in the app. You don't have to say why, and nothing is observed while you're paused.
Stop
You can leave the interview. That's between you and the employer.
See what's observed
From inside the app, at any point during the session.
You can also stop before you start. If you don't want to go ahead, you don't have to. Employers using Capifiq agree not to treat that as withdrawing from, or failing, their process.
The app
The app you download.
Capifiq is a separate app. It isn't an add-on to your browser, and it doesn't change anything else on your computer.
It only runs during the interview
It starts working once the interviewer opens the meeting and you agree to begin: not before.
It does nothing in between
It isn't watching when there's no interview running. Outside that window it does nothing at all.
Delete it whenever you like
It's an ordinary app. You remove it the same way you remove any other. You don't need our permission and you don't have to tell us.
Decisions
What we don't do.
- We don't score you.
- We don't rank you against other candidates.
- We don't recommend whether to hire you.
- We don't decide whether you get an adjustment.
We record what happened. The employer reads it and decides.
Who reviews it
The person who reviews your interview isn't the person who interviewed you.
Your interviewer runs the interview. Somebody else at the employer looks at what was recorded and writes the integrity report.
Your interviewer can't review their own interview. That isn't a guideline we ask employers to follow, the software won't allow it, and there's no way around it even if they're the only person available.
The two people sign off on different things, and both are kept: your interviewer confirms how the interview was conducted, and the reviewer separately signs off on the integrity report. If a decision is ever questioned, it's clear who did what.
The reviewer can also set an alert aside without recording a reason, so if the employer knows something about your circumstances that explains it, that explanation never has to be written down anywhere near your interview record.
Your information
Your information.
The employer is responsible for what happens to information from your interview, including who sees it. Ask them, their contact is in your invitation.
Your interview recording is deleted on a schedule, without anyone having to ask. How long it is kept is set by the employer, within limits we enforce, and where the state you live in sets a shorter maximum, that shorter period applies instead, whatever the employer chose.
The exact periods for your interview are written into the consent document you read and sign beforehand, and you keep a copy of it. That copy is the place to look: because employers set their own periods, they differ.
Your recording contains your face and your voice, so we treat it as biometric information. How we handle it, and the limits we enforce, are set out in our Biometric Data Retention and Destruction Policy.
If you want it deleted sooner, ask the interviewer. You don't have to give a reason. Their contact details are in your interview invitation.
If you want to reach us about the software itself, email asim@capifiq.ai.
Contact
Questions about the software.
asim@capifiq.ai · +1 (409) 205-7377
Capifiq, 4425 W Airport Fwy, Suite 359, Irving, TX 75062
For anything about the job, the interview, or an adjustment, contact the employer, their details are in your invitation.
Trouble using our software itself? See our accessibility statement →