Acceptable Use Policy

Purpose

This Acceptable Use Policy ("AUP") governs how you may use the Capifiq platform, services, APIs, native agent, and associated infrastructure (collectively, the "Services"). It applies to employer tenants ("tenants"), their authorized team members, and any individuals who interact with the platform in any capacity.

Capifiq provides interview integrity verification for remote hiring. The Services are designed to help employers identify AI-assisted cheating, proxy candidate substitution, and identity fraud during remote interviews — while treating every candidate with fairness and transparency. This policy exists to ensure the platform is used for its intended purpose, within the bounds of employment law, and in a manner consistent with ethical hiring practices.

This AUP is incorporated by reference into Capifiq's Terms of Service. Capitalized terms not defined here have the meanings given in the Terms of Service.

Permitted Uses

The Services are designed for use by employers and hiring organizations conducting legitimate, pre-disclosed remote interviews. Permitted uses include:

• Running integrity checks on voluntary, pre-employment candidate interviews where candidates have received the required prior notice
• Using integrity reports and evidence as one factor in hiring decisions, consistent with applicable employment discrimination law
• Integrating Capifiq with your applicant tracking system (ATS) for session scheduling, report delivery, and workflow automation
• Administering session codes and overseeing live integrity dashboards during authorized interview sessions
• Accessing full-session integrity reports and evidence packages following completed sessions
• Generating aggregate analytics on session volume, integrity score distributions, and detection outcomes
• Using Capifiq APIs and webhooks to integrate integrity data into your internal hiring workflows within the scope of your subscription

All permitted uses must be consistent with applicable employment law, this AUP, and the Terms of Service. If you are unsure whether a particular use is permitted, contact us at legal@capifiq.ai before proceeding.

Prohibited Uses

The following uses of the Services are strictly prohibited. This list is illustrative, not exhaustive. Capifiq reserves the right to determine, in its reasonable discretion, that other uses not listed here nonetheless violate this policy.

Unauthorized Monitoring

• Using the platform to monitor current employees, contractors, or any individual outside a discrete pre-employment interview session
• Deploying the Capifiq native agent on a device without the owner's knowledge and voluntary consent
• Using session codes or agent infrastructure to observe individuals in contexts other than authorized interview sessions
• Sharing session codes, agent downloads, or session credentials with unauthorized individuals

Disclosure Failures

• Initiating a Capifiq session without providing the required candidate notification sequence (48-hour, 24-hour, and 2-hour advance notice emails) as specified in the platform documentation
• Suppressing, modifying, or bypassing any required candidate disclosure communication
• Misrepresenting the nature, scope, or purpose of the integrity check to candidates
• Failing to provide candidates access to the candidate rights documentation before their session

Report Misuse

• Sharing integrity reports, detection evidence, or session data publicly, on social media, or with parties outside the hiring team without candidate consent
• Using integrity report content to harass, embarrass, or retaliate against candidates
• Retaining integrity reports beyond the periods required by your data retention policy or applicable law
• Using integrity evidence in legal proceedings without first consulting qualified legal counsel regarding admissibility and applicable evidentiary standards

Platform Integrity

• Reverse engineering, decompiling, or attempting to extract the Capifiq detection methodology, algorithms, or signal classification logic
• Attempting to circumvent, disable, or interfere with security features, session controls, access restrictions, or detection systems
• Submitting false or manipulated session data to influence integrity scores
• Using automated scripts or bots to interact with the platform in ways inconsistent with authorized use
• Attempting to access data belonging to other tenants or users
• Reselling, sublicensing, or white-labeling the Services without a separate written agreement
• Building competitive products using insights, outputs, or methods derived from the Capifiq platform

Interview Integrity Session Rules

In addition to the general prohibitions above, the following rules apply specifically to the administration of Capifiq integrity sessions.

Session Administration

• Sessions must be created only for discrete, scheduled interviews with specific named candidates
• Session codes must be distributed only to the intended candidate and must not be reused across multiple candidates
• The mandatory pre-session environment check must be completed by the candidate before any live session begins
• Interviewers must not share live integrity score data with candidates during an active session
• Sessions must be conducted on the video platform specified at session creation; rescheduling to a different platform requires creating a new session

Candidate Data Handling

• Candidate names, email addresses, and session metadata must be entered accurately; fictitious or misattributed candidate records are prohibited
• Integrity reports and detection evidence may only be accessed by individuals with a legitimate hiring-related need to review them
• Candidate data must be handled in accordance with your organization's privacy policy and applicable employment data protection law
• Tenants must honor candidate data access and deletion requests consistent with applicable privacy law and Capifiq's candidate rights documentation

Post-Session Evidence Use

• Integrity evidence should be used as one input in a broader hiring assessment, not as a standalone determinative factor
• Where a detection finding will be used to withdraw an offer or reject a candidate, the employer is responsible for following applicable adverse action procedures under employment law
• Capifiq integrity reports are generated by automated systems and should be reviewed by a qualified human before any consequential decision is made

Employment Law Compliance

Capifiq is a tool to assist hiring teams. It does not provide legal advice, and its reports are not a substitute for legal review of hiring decisions. Tenants are solely responsible for ensuring their use of the platform complies with applicable employment law, including:

• Title VII of the Civil Rights Act and EEOC guidelines: integrity check procedures must be applied consistently across all candidates for a given role and must not function as a proxy for discrimination based on protected characteristics
• Americans with Disabilities Act (ADA): candidates who cannot complete the standard setup process due to a disability must be provided a reasonable accommodation; contact legal@capifiq.ai to discuss options
• State and local AI hiring laws: several jurisdictions, including New York City and Illinois, have enacted regulations governing the use of AI tools in employment decisions. Tenants are responsible for compliance with all applicable local requirements, including required audits, disclosures, and candidate opt-out mechanisms
• GDPR and state privacy laws: tenants operating in jurisdictions covered by the GDPR, CCPA, or similar legislation must ensure their use of candidate data through Capifiq complies with applicable data subject rights and lawful basis requirements

Enforcement

Capifiq monitors platform usage for compliance with this AUP through automated systems and, where necessary, human review. We may take the following actions in response to violations:

• Warning: for minor or first-time violations, we may issue a written warning and require corrective action within a specified timeframe
• Feature restriction: we may disable specific features or limit session creation while an investigation is underway
• Suspension: we may temporarily suspend access to the Services pending resolution of a compliance concern
• Termination: we may terminate access immediately and without notice for serious, repeated, or willful violations, or for any use that exposes Capifiq, candidates, or third parties to legal liability
• Legal referral: for violations that appear to constitute criminal conduct or cause harm to candidates, we may report the conduct to law enforcement or regulatory agencies and cooperate fully with any resulting investigation

Capifiq will make reasonable efforts to provide notice before taking enforcement action, except where immediate action is necessary to protect candidate safety, platform integrity, or legal compliance. Termination of access does not entitle the terminated tenant to a refund of prepaid subscription fees.

Tenants may appeal enforcement actions by contacting legal@capifiq.ai within 14 days of receiving notice. Capifiq will review appeals in good faith.

Reporting Violations

If you believe a tenant or user is using Capifiq's platform in violation of this AUP — or if you are a candidate who believes an integrity check was conducted improperly or without required disclosure — please contact us:

Changes to This Policy

Capifiq reserves the right to update this Acceptable Use Policy at any time to reflect changes in our Services, applicable law, or industry standards. Updated versions will be posted on our website with a revised effective date. For material changes, we will notify tenants via email at least 14 days before the updated policy takes effect, unless a shorter notice period is required for legal or safety reasons.

Continued use of the Services after the effective date of any update constitutes acceptance of the revised policy.

Contact

For questions about this Acceptable Use Policy or to report a suspected violation: